London Advice Conference 2011 - Blogs, Podcasts, Photos and Resources!
Wednesday 6 July 2011, Central London
"Looking to the Future: Meeting the Challenge"
The fourth London Advice Conference took place on Wednesday 6 July , attended by 120 delegates, at the offices of Clifford Chance in Canary Wharf. Our two key-note speakers were Tony Travers Director of LSE London, a research centre at London School of Economics and Political Science and Karen Buck MP Westminster North, Shadow Work and Pensions Minister, who started proceedings off. Setting the tone for the day brilliantly, with a compelling mixture of intriguing content mixed with some humour in appropriate proportions. They tackled the difficult issues facing us all at the moment helping delegates to relax and enjoy the rest of the conference. There was a mixture of 8 workshops, networking opportunities and a lively funders plenary panel debate to round things off with the Big Lottery Fund, Trust for London, City Bridge Trust and London Legal Support Trust.
More than 100 frontline advisers and centre managers came along, and got an update on all kinds of issues, including welfare reform, housing benefit changes, legal aid proposals, getting the best from volunteers, using technology to deliver better advice, charging clients for advice and using social media effectively. The conference was organised by the London Advice Executive - AdviceUK, Law Centres Federation, Citizens Advice, and Lasa, with funding from London Councils. See below for more details...
Social media links
Sound Delivery, a specialist digital media training, production and consultancy company recorded the sessions for the social media links. See below for the social media resources taken on the day, including blogs and podcasts, workshop presentations with more to come. The new blog post which covers how LASA used social media to record some of the content of the speakers and workshops is given below:
www.lasa.org.uk/blog/detail/telling-the-story-of-londons-advice-sector-digitally
It also has links through to most of the individual podcasts, and we will be producing a complete podcast in due course to share with everyone.
Guest speaker keynote speeches podcasts
Karen Buck MP Westminster North, Shadow Work and Pensions Minister.
Charging for advice
Delegate and facilitator feedback
Interviews with Steve Hynes, Director of Legal Action Group, and Rachel Orr, London Campaigns Manager at Shelter.
Photos from the day
Click here to view photos of the delegates, key speakers and funders taken during the day.
Workshop session presentations
Presentations and training materials of the 8 workshops are given below:
Government proposals for Legal Aid
Refer to pages 80-85 of the Government's response to the Legal Aid consultation
Link here to LAG's Policy section on their website as this documents the impact of the cuts at a local level including the report on London which Steve referred to. Analysis from ASA of the impact of the proposed cuts in civil legal aid for social welfare law (Excel: 70Kb)
Steve Hynes, Director, Legal Action Group and Adam Griffith, Policy Officer (Legal Services), Advice Services Alliance
Managing the client journey - presentation and group exercise notes
Carol Moonlight, Public Information Development Manager, Citizens Advice & Simi Ryatt, Chief Executive Officer Hammersmith & Fulham CAB.
Engaging Users through Social Networking - Conference presentation & handout
Noam Kostucki, Trainer, Directory of Social Change & Co-founder, Seeducation
Welfare Reform – an update
Ros White, Editor, Rightsnet, Lasa.
“Cuts, Culling and Conservation!” - How to best source, train, and integrate volunteers to maintain your advice service in a time of cuts.
Sean Canning, Director, North Kensington Law Centre and Liz Carboni, Learning and Skills Manager, AdviceUK
Using technology to deliver advice
Miles Maier, London ICT Champion, Lasa
Impacts of Housing and Housing Benefit reforms on London
Rachael Orr, Campaigns Manager, Shelter and Simon Pugh, Head of Legal Services, Shelter
Charging for advice?
Phil Jew, Head of Policy and Campaigns, AdviceUK,
Anne Lewis, Policy Director, Advice Services Alliance and Noeleen Adams, Director of Support and Development, Law Centres Federation
A Funders plenary panel was held with the following funders:
Matthew Smerdon was unable to attend this session due to unforeseen circumstances. We acknowledge the vital work The Baring Foundation are doing to support the advice sector.
Bob Nightingale - London Legal Support Trust,
Bharat Mehta - Trust for London and
Jenny Field - City Bridge Trust.
If you would like any further information please email: Wesley Harcourt at: wesley.harcourt@adviceuk.org.uk
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